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It can sometimes take a few minutes to find the right spare part or to recognise which cable has been used. For this, you often need technical details, data sheets and instructions. If these documents are not available, the time required increases many times over.
With AI-supported spare-parts recognition from igus, you can identify a chain or cable quickly and easily. The spare part is recognised directly on site via mobile devices, such as smartphones or tablets. The target is to reduce search time and always get the right spare part. In addition, you get the right information about the product and, with just one click, you are forwarded directly to the right online shop where you can make an enquiry or place an order.
Note: The spare-parts recognition service from igus only works for selected energy chains, cables, linear guides and plain bearings. We are constantly adding other products to the service.
The identification of spare parts has many advantages: with cable recognition, you can scan your cables in the warehouse in a matter of seconds and reorder them immediately online. An empty cable storage is a thing of the past!
"As an employee in a production company, I know that manufacturing line downtime due to a lack of spare parts can cause high costs. The igus solution provides a quick remedy: just send a photo of the required component to igus with your smartphone or tablet. Our AI will identify the part accurately. The order service can then be set in motion to reduce downtime and the associated costs. Tedious searching through documentation and product catalogues is now a thing of the past. Try it out or share this tip with your colleagues in maintenance!"
In person:
Monday to Friday from 7 am - 8 pm.
Saturdays from 8 am- 12 pm.
Online:
24h
WhatsApp-Service:
Montag – Freitag: 8 – 16 Uhr